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Duration | Feb - June 2022

Role | UI/UX Designer, Researcher

Blooms Just For You

Bloomology

Case Study

UX Research

Branding

Mobile App Design

UI/UX

Bloomology app was created as my first project in the UX Design Program. We were given a prompt and were asked to find a problem and design a solution for it. I chose the prompt 'design a flower arrangement previewer app for a trendy florist'. Growing up on a nursery farm, I watched my family build a business that offered flower baskets and plants. The one thing missing was an accessible app that connected customers to the product, especially those visiting from a different region and not familiar with local businesses.

While researching flower shops, I noticed that few shops offered apps for users to quickly view arrangements and save their favorites for later. Busy individuals like myself just don't have time for more errands. Being able to view arrangements beforehand could be beneficial for anyone. So, I decided to design an app that allows users to view a variety of arrangements with the option to customize or design their own, then save it to their favorites.

Welcome to Bloomology, blooms just for you!

Background

When I began my research it was important to me to create a product that offers something new. I noticed that not all flower shops have an accessible app to quickly view arrangements and customize their favorite styles before visiting the store in person. My goal was to create an app where customers can view, share, and save favorite arrangements from Bloomology, so they spend less time wandering undecided.

Solution & Goals

Bloomology is a flower arrangement previewer app focusing to offer a quick and easy way for users to view and save their favorite arrangements from the trendy floral shop.

The Project

Users wanted to see reviews on the 'arrangement description' page.

'Design Your Own' flow needs accurate action buttons.

Some of the icons confused users.

User flow needs an obvious end point.

User Testing Insights

Busy workers and at-home individuals lack time to browse Bloomology’s flower arrangements in-person. Individuals find it stressful to take time out of the day to run another errand in a crowded store where parking may not be available.

Challenges

To understand the problem and the user needs, I conducted a survey using Google Forms and received some great insights. Here are some of the answers and data collected from it:

Q: When you want to view flower arrangements from your trendy flower shop, do you prefer to browse in person, at home, or on-the-go?

"I love looking at flowers in person but just don't have the time."

"I don't mind browsing at the store but there are so many options and the associates are always busy."

"Too busy. An app would be nice since I commute."

"Wouldn't mind an app. Then I can decide if I want to make a trip to the store."

User Research

Flower Arrangements Image

On a five minute break? Want the quickest option for viewing and liking your favorite arrangements? Enjoy Bloomology's 'quick view' feature, which allows instant scrolling through top rated arrangements, each offering a customer 'like' count and the option to share, save, and view more details.

Quickview

Like an arrangement but want it in another size? Price too high for your budget? Filter arrangements for your needs. Bloomology allows you to customize an arrangement with a variety of options like size, color, style, price, and accents. View your results and save to your favorites for later.   

Customize Arrangement

Love to make it personal? Be the designer! Select style, size, color, accents, and more to create your very own unique arrangement with just a few clicks. Bloomology puts your custom needs through the generator to create your very own design. Not quite right? Try another until your arrangement looks perfect.

Select Style, Color, Size & More

Still not finding what you're looking for? Or prefer to type it in? Bloomology has added a search bar, so that there are multiple options for viewing arrangements. Whether you just prefer the simplicity or just don't have time to scroll through the many arrangements, the search component offers another option for users.

Search Arrangements

Don't have time to visit Bloomology right this second? Want to save your arrangements in one place without the hassle of having to create boards, using multiple apps, or having a bunch of messy notes? Save all of your favorites in one place, so you don't have to waste your valuable time. Whether you're planning a wedding, buying a last minute gift, or simply looking for some mental stability, don't let your favorite arrangements get lost in shuffle.

Save Your Arrangement

Featured

Not sure where to start? Need more information about a flower arrangement or Bloomology's location? Ask Floret, Bloomology's chat assistant.

Ask Floret | Chat Assistant

Having a difficult time viewing arrangements because the text is too small or the images are too bright? Change your settings when you click on the accessibility icon on the home screen.

Accessibility

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Thank you!

While designing Bloomology, I learned that I had no idea what I was doing and many iterations followed. Despite having prior design knowledge, I was under the impression that every element on the app would be connected, not truly understanding that there had to be a distinct user flow with beginning and end points. I started out with many unnecessary screens and connections that didn't provide a clear path for the user. I didn't realize research and case studies had such an impact on the final design. I found that I loved most of the steps and was able to eliminate unnecessary elements and focus on the content that meets the user's needs.

Takeaways & Insights

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